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Narrator:
At Mayo Clinic. Our commitment to the needs of the patient goes beyond providing world class medical care.
Our dedicated concierge staff is available both in person and virtually, with services to make our patients visits as comfortable and stress free as possible.
Whether you're looking for information about lodging, restaurants, transportation or things to do, our friendly staff has you covered.
Mayo concierges have deep knowledge of Rochester and the surrounding area, and we're experts at providing personalized recommendations tailored just for you.
Concierges can help in many other ways, too. From providing convenient notary services to helping set up and navigate Mayo's patient portal,
Balancing family and treatment can be challenging during longer hospital stays. Our concierges can help with resources for childcare, kenneling and veterinary care to give you peace of mind.
Our friendly, personalized approach creates enduring relationships with many patients who rely on our services over repeated visits.
George D. – Mayo Clinic Patient:
Well, I've been a long-time patient of Mayo. I've been coming here for nearly 14 years.
When you're in a situation where you're going to be here for 2 or 3 weeks, you need information about how to get groceries brought into your apartment.
And we needed guidance in how to set up limousine service back to the airport, and it's things like that, and you just never know what you're going to need.
To be able to come out, from a treatment and have someone you know, give you, a cold drink or something of that sort, was particularly powerful.
And, we've actually over all these years, developed some nice personal relationships with some of the people that are in your, concierge area.
It's the notion that whatever it is that I would need, I had a place to go.
It really fits with the concept here of teams of doctors, teams of support people.
It's not just physicians. There's another whole side of this. And you put those two together. That's powerful.
Narrator:
Mayo Clinic Concierge Services world class support for patients and families on their health care journeys.
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